Scott C. Savett

Friday, June 26, 2009

My Review of GE JX2030 Deluxe 30 Inch Trim Kit For 2.0 or 1.8 Cu. Ft. Microwave Ovens

Rainbow Appliance

This deluxe trim kit allows for a GE countertop microwave oven to be Installed in a wall or cabinet alone or over a GE 30" single electric wall oven. It can also be Installed over a GE convection wall oven for a complete convection cooking center. This trim kit will enhance any ...

Not much to this trm kit

Doctor Scott Allentown, PA 6/26/2009

3 5

Pros: Attractive Design

Cons: Poor packaging, Expensive for what it is

Describe Yourself: Casual Cook

If you have a GE microwave and need a wall-mount trim kit, the choices are limited. This trim kit looks nice, and matches the design of the microwave perfectly. It's expensive for a piece of powder coated steel, but I can't blame Rainbow Appliance for GE sticking it to the consumer for such a niche item.

This trim kit was delivered damaged. We bought our new appliances ahead of time and stored them in their original packaging in another room while the kitchen was being remodeled. The damage was not obvious until the package was opened 6 weeks later when the kitchen contractor went to install it. Customer service was not helpful, saying we should have contacted them sooner to report the issue. I suppose we could have fought with the credit card company and disputed the charge, but it wasn't worth the trouble. The bottom line is that we won't be buying from Rainbow Appliance again and I'm displaying my frustration at their lack of customer care in this review.